Shipping and Delivery Policy


All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Keep in mind that shipping time depends on our delivery partner’s ability and normally varies between 2 to 8 business days.

CARBON NEUTRAL DELIVERY

We've chosen to work with courier/delivery partners committed to offsetting the carbon footprint of our deliveries.  You can find out more about our delivery partners' offset schemes here:

DOMESTIC SHIPPING RATES AND ESTIMATES

We reserve the right to amend charges, but the current charges as applicable when placing your order are shown at the shopping cart stage.

IN-STORE PICKUP

You can save on shipping fees with free local pickup at our main store at 304 Clarendon Street, South Melbourne, VIC 3205.

After placing your order and selecting local pick up option at checkout, your order will be prepared and ready for pick up within 1 to 2 business days. We will send you an email when your order is ready along with instructions. 

Our in-store pickup hours are as per normal opening hours for that particular day.

INTERNATIONAL SHIPPING

Again, please refer to costs on shipping page